Techsommet Events

Virtual Summit

The Future of BPA

Transforming Business Operations

Europe Edition

Date - September 18 2024 / 10:00 AM CET

About the Event

Business Process Automation (BPA) is pivotal in helping industries evolve by streamlining operations, enhancing efficiency, and fostering innovation. Our event, “Transforming Business Operations: The Future of BPA,” offers a unique opportunity to delve into the transformative power of BPA. Gain invaluable insights from industry experts through keynote speeches that explore the latest trends and future directions in BPA. Engage in dynamic panel discussions where seasoned practitioners share their experiences, challenges, and successes, providing you with practical knowledge and strategies. Participate in interactive workshops designed to offer hands-on experience with cutting-edge BPA tools and methodologies, ensuring you leave with actionable skills to implement in your organisation. Discover real-world success stories through case studies that highlight how leading companies have leveraged BPA to achieve operational excellence. Explore the latest BPA solutions at our event with comprehensive 9+ sessions, where top vendors showcase their innovative products and services. Join us to learn how BPA can drive your organisation’s agility, efficiency, and compliance, ensuring you stay ahead in a competitive market. This event is your gateway to transforming your business processes and achieving sustainable growth.

Topic of discussion

Digital Transformation and BPA

We Explore how BPA integrates with digital transformation initiatives to drive organizational change and enhance competitiveness.

AI and Machine Learning in BPA

We Discuss the impact of artificial intelligence and machine learning on automating and optimizing business processes.

Robotic Process Automation (RPA)

We Examine the role of RPA in BPA, including best practices for implementation and integration.

BPA in the Cloud

We Analyze the benefits and challenges of deploying BPA solutions in cloud environments.

Data-Driven BPA

We Understand how data analytics and big data can be leveraged to enhance BPA effectiveness and decision-making.

BPA and Customer Experience

We Explore how BPA can improve customer journeys and satisfaction by streamlining and optimizing customer-facing processes.

Agile BPA

We Discuss the integration of agile methodologies with BPA to enhance flexibility and responsiveness to market changes.

Compliance and Regulatory Requirements

We Examine how BPA helps organizations maintain compliance with evolving regulatory standards.

BPA and Internet of Things (IoT)

We Investigate the intersection of BPA and IoT, focusing on how IoT data can be used to optimize business processes.

BPA Governance and Center of Excellence

We Learn about establishing effective BPA governance structures and Centers of Excellence to sustain process improvements.

Sustainability and BPA

We Discuss how BPA can contribute to sustainability efforts by reducing waste and improving resource efficiency.

Case Studies on BPA Success Stories

We Share and analyze real-world examples of successful BPM implementations across various industries.

Future Trends in BPA

We Predict and explore future developments and innovations in BPA technology and methodologies.

Integration of BPA with Enterprise Systems

We Examine strategies for integrating BPA with ERP, CRM, and other enterprise systems to create a cohesive operational environment.

Low-Code/No-Code BPA Solutions

We Discuss the rise of low-code and no-code platforms in BPA and how they empower non-technical users to develop and manage processes.

Introduction to Marketing Automation

Lead Generation and Nurturing

Marketing Automation Workflows

Data Management and GDPR Compliance

Personalization and Customer Segmentation

Measuring ROI and

Marketing Automation and Social Media

Future Trends in Marketing Automation



Ecommerce & Retail


Consumer Goods

Information technology


Food Production


Financial Institutions

Real State


Ecommerce & Retail


Consumer Goods



Food Production


Computer Software

Network & Security

Job Title Attending the event


Digital Marketing


Email Marketing

Content Marketing

Product Manager


Customer Support

Customer Experience


Brand Marketing

Digital Innovations

Digital Transformation



Why Attend

Legal advice service concept with lawyer working for justice, law, business legislation, and paperwork expert consulting, icons with person in background

Discover Solutions

Explore a diverse array of automation technologies presented by leading solution providers in the field of BPA


Networking Opportunities

Connect with solution providers, industry experts, and peers to exchange ideas, explore potential collaborations, and build valuable professional relationships.


Practical Insights

Gain practical insights into how technology can enhance BPA efficiency, reduce risks, and drive cost savings.


Tech Showcase

Witness live demonstrations and showcases of the latest automation tools and solutions transforming BPA


Strategic Partnerships

Explore opportunities for strategic partnerships and collaborations that can propel your organization towards automation-driven excellence.


Luigi Barra
Chief Operations Officer at Boggi Milano
Natasha Jackson
Group Operations Director at Terrapinn
Steve Harris
Senior Vice President Operations at Polaroid

Who Should Attend?

CXO VP Director Head Manager of

Expected Speakers

Previous Partners

Testimonials from our Previous Virtual Events

AVOXI - Platinum Sponsor

I thought it went great. The questions we received were really great as well and I enjoyed the panel I will tell you that out of the 3 virtual conference events we've sponsored over the last 2 years, this one has been the best organized and executed. Thank you!

Megan Evitfs
Event Manager - Avoxi

Agenda was great, solid group of presenters. Overall experience was great

Shaun Marshall
Vice President of Customer Experience at Careismatic Brands

We should be thinking about the employee experience. If we are wanting to stay competitive in our market, we should be thinking about how we are using technology to elevate our brand and services. I enjoyed engaging with the other experts and practitioners in this field and hearing and learning from them at the event.

Devon Savoy
Group Product Manager - Customer Experience at Macmillan Learning

The content was great for a Junior level CX leader. The content was good, the questions were good as well as the follow-up conversations.

Todd Sale
Sr. VP Customer Experience Operations at Fleetcor

My key takeaways from the events were - Ways to be more efficient, first-call resolution importance and different ways for team organization. It was a great first time speaking at a virtual event and it went smoothly. Thanks to Techsommet!

Chelsea Gstohl
Vice President of Contact Center at Pelican State Credit Union

It was a pleasure working with Techsommet and serving this event and really strong panel you put together. I hope to have added value to it. The audience and other panelists agree that it was a good experience.

Neal Topf
President and Co Founder Callzilla

Great! Valuable and informative event and a nice way to virtually network with the like-minded Director of Legal Operations at Temple Health

Lindsey Marandola
Director of Legal Operations at Temple Health

The event was very good. I must say this event was a big success. The event allowed for a diverse set of presentations and perspectives.

Bo Kinloch
Director of legal operations at Hasbro