Virtual Summit
AI in IT Operations (AIOps)
Virtual Summit 2026
Predict Smarter. Automate Faster. Build Resilient IT Operations.
Discover how AI is transforming HR into a strategic, data-driven function—enhancing employee experience and organizational performance.
- 15th October 2026
- 11:00 AM ET
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Event Overview
Modern IT environments have become increasingly complex, spanning hybrid cloud infrastructures, distributed applications, edge computing, and thousands of interconnected services. As organizations strive to deliver always-on digital experiences, traditional IT operations are no longer sufficient to manage the volume, velocity, and complexity of operational data.
The AI in IT Operations (AIOps) Virtual Summit 2026 brings together IT executives, operations leaders, infrastructure architects, SREs, observability experts, and AI innovators to explore how artificial intelligence is transforming IT operations through intelligent automation, predictive analytics, real-time monitoring, and autonomous incident management.
Taking place on October 14, 2026, this executive virtual summit will feature thought-provoking keynotes, practical case studies, technology presentations, executive panel discussions, and fireside conversations showcasing how leading organizations are leveraging AI to improve operational resilience, reduce downtime, accelerate incident resolution, and optimize IT performance.
Attendees will gain practical insights into building intelligent operations centers, integrating AI across observability platforms, automating repetitive workflows, enhancing service reliability, and preparing for the future of autonomous IT operations.
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Industry Insights
Gain valuable perspectives from thought leaders and experts through engaging sessions designed to keep you ahead of the latest trends and developments.
Meaningful Networking
Connect with like-minded professionals, expand your network, and build relationships that
extend beyond the event.
Why Attend
Interactive Learning
Participate in live discussions, Q&A sessions, and interactive formats that go beyond passive
listening to create a more engaging experience.
Actionable Takeaways
Walk away with practical ideas, strategies, and insights that you can implement immediately in
your professional journey
What to Expect
Industry Insights
Gain valuable perspectives from thought leaders and experts through engaging sessions designed to keep you ahead of the latest trends and developments.
Interactive Learning
Participate in live discussions, Q&A sessions, and interactive formats that go beyond passive
listening to create a more engaging experience.
Meaningful Networking
Connect with like-minded professionals, expand your network, and build relationships that
extend beyond the event.
Actionable Takeaways
Walk away with practical ideas, strategies, and insights that you can implement immediately in
your professional journey
Why Attend

Discover Solutions
Explore a diverse array of automation technologies presented by leading solution providers in the field of legal workflow and legal spend management.

Networking Opportunities
Connect with solution providers, industry experts, and peers to exchange ideas, explore potential collaborations, and build valuable professional relationships.

Practical Insights
Gain practical insights into how automation can enhance legal management efficiency, reduce risks, and drive cost savings.

Tech Showcase
Witness live demonstrations and showcases of the latest automation tools and solutions transforming legal processes.

Strategic Partnerships
Explore opportunities for strategic partnerships and collaborations that can propel your organization towards automation-driven excellence.
Key themes
Key Discussion topics
The Future of AI-Driven IT Operations
Building Autonomous Operations with AI and Automation
Leveraging Generative AI for Incident Investigation and Resolution
From Reactive Monitoring to Predictive Operations
AI-Powered Root Cause Analysis and Event Correlation
Modernizing IT Operations for Hybrid and Multi-Cloud Environments
Improving Service Reliability Through Observability and AIOps
Integrating AIOps with ITSM, DevOps, and Platform Engineering
Reducing Alert Fatigue Through Intelligent Automation
AI for Capacity Planning and Infrastructure Optimization
Industries

Telecommunications

Ecommerce & Retail

Pharmaceutical

Consumer Goods

Information technology

Manufacturing

Food Production

Saas

Financial Institutions

Real Estate

Telecommunications

Ecommerce & Retail

Telecommunications

Consumer Goods

Telecommunications

Manufacturing

Food Production

Saas

Computer Software

Network & Security
Who Should Attend
This summit is designed for senior IT, infrastructure, cloud, operations, and engineering leaders responsible for delivering resilient, automated, and intelligent enterprise IT environments.
Executive Leadership
- Chief Information Officer (CIO)
- Chief Technology Officer (CTO)
- Chief Digital Officer (CDO)
- VP of IT
- VP of Infrastructure
- VP of Cloud Operations
- VP of Platform Engineering
- Director of IT Operations
- Head of Infrastructure
- Head of Enterprise Technology
IT Operations & Infrastructure
- IT Operations
- Infrastructure Operations
- Network Operations (NOC)
- Cloud Operations
- Systems Administration
- Infrastructure Engineering
- Enterprise Infrastructure
- Data Center Operations
Cloud & Platform Engineering
- Cloud Architecture
- Cloud Engineering
- Platform Engineering
- Kubernetes Operations
- Container Platforms
- Hybrid & Multi-Cloud Management
- Infrastructure as Code (IaC)
Reliability & Observability
- Site Reliability Engineering (SRE)
- Reliability Engineering
- Observability
- Monitoring & Performance Management
- Application Performance Monitoring (APM)
- Digital Experience Monitoring
- Event Management
IT Service Management
- IT Service Management (ITSM)
- Service Delivery
- Service Operations
- Incident Management
- Problem Management
- Change Management
- Service Desk Leadership
Automation & AI
- IT Automation
- Intelligent Automation
- Digital Transformation
- AIOps
- Machine Learning Operations (MLOps)
- Generative AI
- Enterprise AI Strategy
DevOps & Engineering
- DevOps
- DevSecOps
- Software Engineering
- Release Engineering
- Continuous Delivery
- CI/CD Platforms
Security & Governance
- Cybersecurity Operations
- Security Operations (SecOps)
- Governance & Compliance
- Enterprise Risk
- Operational Resilience
Event Moderator
Speakers
- Phone:+1 (859) 254-6589
- Email:info@example.com
Megan Barbier
Chief Human Resources Officer Xactly Corporation
- Phone:+1 (859) 254-6589
- Email:info@example.com
Dr. Darlene Hunter
VP, Head of HR CEO, EmployeeShield
- Phone:+1 (859) 254-6589
- Email:info@example.com
Stephen Brooks
VP, People Experience at Generate Capital.
- Phone:+1 (859) 254-6589
- Email:info@example.com
Rhonda Davenport
Chief People Officer, Founder & Principal, RD Advisory
- Phone:+1 (859) 254-6589
- Email:info@example.com
Patrice Graves
Founding Member, coNEXTions
- Phone:+1 (859) 254-6589
- Email:info@example.com
Nikki Mohler
HR Director, Americas at Novacel, Inc.
- Phone:+1 (859) 254-6589
- Email:info@example.com
Micheal Watson
Director of Customer Agentic Enablement Eightfold
Platinum Sponsor
Silver Sponsor
Gold Sponsor
Previous Partners
Testimonials from our Previous Virtual Events
AVOXI - Platinum Sponsor
I thought it went great. The questions we received were really great as well and I enjoyed the panel I will tell you that out of the 3 virtual conference events we've sponsored over the last 2 years, this one has been the best organized and executed. Thank you!
Megan Evitfs
Event Manager - Avoxi
Agenda was great, solid group of presenters. Overall experience was great
Shaun Marshall
Vice President of Customer Experience at Careismatic Brands
We should be thinking about the employee experience. If we are wanting to stay competitive in our market, we should be thinking about how we are using technology to elevate our brand and services. I enjoyed engaging with the other experts and practitioners in this field and hearing and learning from them at the event.
Devon Savoy
Group Product Manager - Customer Experience at Macmillan Learning
The content was great for a Junior level CX leader. The content was good, the questions were good as well as the follow-up conversations.
Todd Sale
Sr. VP Customer Experience Operations at Fleetcor
My key takeaways from the events were - Ways to be more efficient, first-call resolution importance and different ways for team organization. It was a great first time speaking at a virtual event and it went smoothly. Thanks to Techsommet!
Chelsea Gstohl
Vice President of Contact Center at Pelican State Credit Union
It was a pleasure working with Techsommet and serving this event and really strong panel you put together. I hope to have added value to it. The audience and other panelists agree that it was a good experience.
Neal Topf
President and Co Founder Callzilla
Great! Valuable and informative event and a nice way to virtually network with the like-minded Director of Legal Operations at Temple Health
Lindsey Marandola
Director of Legal Operations at Temple Health
